Shipping Policy

by scott paul

Free Ground Shipping on All 5 Gallon Buckets in the 48 States!

Only within the contiguous 48 states (not Alaska or Hawaii). There is no limit on the amount of 5 gallon pails that we will ship for free! Any other product(s) that is not a 5 gallon pail will be charged UPS ground rates. The 5 gallon boxes can only hold one pail, therefore, we cannot add any other companion products such as single gallons, cleaners, and applicators, etc. into the 5 gallon box. They must be shipped separately requiring a shipping charge. All shipping charges reflect actual ground rates and are determined by weight and customer’s zip code.

UPS/Fedex Ground Only:
All purchases are shipped from our Bloomfield Hills, MI warehouse, to arrive within 2-6 business days of receipt of the order. In the event of a delay, we will notify you by email or phone.

Note: Items ordered together may not arrive in the same box. We only ship to the contiguous 48 states. We regret that we cannot ship to any other foreign countries. 
 
Expedited Shipments:
Please call for rates for Next day air and 2nd day air. Please take into consideration that this can be very costly due to the weight of the packages. Oil-based products can only be shipped ground due to combustible liquid regulations.
 
Damaged Orders:
Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made through the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.

We will handle the claim. Please call for details.

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Gary
Gary
1 year ago

I have exposed aggregate for front porch and walk way. I want to add the added protection for non slip. Is it possible to add shark bites or similar product to your sealer? Thx in advance

beading_water_concrete_smal
Admin
1 year ago
Reply to  Gary

Which sealer?

R. Beck
R. Beck
3 years ago

I used xylene several years ago on a sealed colored stamp walkway. The color has faded again. Will the sealer bring the shine back since it’s been coated in xylene in the past?

R. Beck
R. Beck
3 years ago
Reply to 

Original color is browns and copper

beading_water_concrete_smal
Admin
3 years ago
Reply to  R. Beck

How does it look when wet with water?

R. Beck
R. Beck
3 years ago
Reply to 

The color & gloss return when wet

beading_water_concrete_smal
Admin
3 years ago
Reply to  R. Beck

Try Supre Seal 25 as it will give a look similar to your wet look: https://www.concretesealerstore.com/semi-gloss-concrete-sealer.html

Tom Fitzwater
Tom Fitzwater
3 years ago

Is it acceptable to clean stamped colored patio with xylene/xylol before applying the SuperSeal 30 ?

beading_water_concrete_smal
Admin
3 years ago
Reply to  Tom Fitzwater

No, do not do this. Just pressure wash to clean.

Harold
Harold
3 years ago

can I buy the sealer at the warehouse?

beading_water_concrete_smal
Admin
3 years ago
Reply to  Harold

Yes.

Heather
Heather
4 years ago

Will I be notified when item is shipped or given an ETA?

beading_water_concrete_smal
Admin
4 years ago
Reply to  Heather

All online orders once shipped receive an email with tracking.

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